No matter what the crisis, there are some basic guidelines managers should
follow to minimize the negative outcomes. Which of the following is an example
of one of those guidelines?
(A) Managers should avoid any direct contact with the press.
Managers should release ambiguous statements to the media to give
them time to assess the problem.
Managers should ask for help if it is needed.
Managers should take their time so they can have a thorough
(D) understanding of the crisis and have all the information on how to
handle it at their fingertips.
B
E
All of the above statements about examples of guidelines for dealing
with crises.