What are the mechanisms for collecting, recording, and analyzing feedback on the effectiveness of the service delivery plan?
What should an organization demonstrate regarding the mechanisms for collecting, recording, and analyzing feedback?
What are the regular activities that an organization must conduct in relation to service delivery plans and client feedback?
a. Reviews of service delivery plans
b. Surveys on service delivery clients
c. Informal discussions with clients and care workers
d. Meetings with clients, families, or advocates