Describe the opportunity for improvement (OFI). What would be the most likely changes that would improve the process? What types and amounts of labor and materials would be needed to implement the change? What is the total cost of the labor and materials? What would be the benefits of implementing the improvements? (Cost reduction, revenue growth, market share growth, environmental, health, safety, ergonomics, risk avoidance, etc.) How long do you think it would take for this improvement project to pay for itself?