From the Retail sector perspective if we want to understand the dynamics of the customer, in what order should we answer the questions given below

1. How to move customers from one segment to another?
2. Did a customer move from one cluster to another?
3. What made the customer move from one cluster to another?

a. 1, 2, 3
b. 2, 3, 1
c. 3, 1, 2
d. 1, 3, 2