Answer:
"remembering"
Explanation:
Based on the information given in the question about the process that Micheal took during the team meeting we can say that the element in which Micheal's listening failed was "remembering". Michael did everything right and was paying attention during the meeting and even took notes, but he then failed to remember about the PowerPoint presentation and even failed to remember to read his notes which would have mentioned the PowerPoint presentation and even jogged his memory.
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