Respuesta :
Answer:
Comparing results to competitors' expectations.
Explanation:
The following is NOT included in measuring organizational performance - Comparing results to competitors' expectations.
We can effectively measure organizational performance using following steps like - Setting smart goals, defining the critical measuring terms, measuring outcomes, implementing outcomes etc.
Comparing the results to competitors' expectations is not included in the organizational performance as it cannot be a measure on the basis of which an organization can improve or become efficient.
What do you mean by organizational performance?
Organizational performance includes the actual outcome or organizational outcomes as measured against the intended outcomes (or objectives and objectives).
Organizational performance is the success or fulfillment of the organization's objectives at the end of the program or projects as intended.
We can effectively measure the performance of an organization by using the following steps such as setting smart goals, defining key measurement principles, measurement outcomes, applying results, and many more.
Thus, Comparing results to competitors' expectations should not be included in measuring the organizational performances.
To learn more about organizational performance, refer to the link:
https://brainly.com/question/24673911
