Respuesta :
The correct answer is A; When the conflict escalated, Clint failed to use effective communication.
Further Explanation:
When Frank initially agitated with Clint and accuses him of not negotiating fairly, Clint gets really upset and uses threats. Instead of getting so upset, Clint should of used effective communication and made a calmer argument for his negotiation.
When you use effective communication you learn to understand peoples emotions and their real intentions. Some of the barriers of having effective communication are;
- Lack of focus
- Stress or out of control emotions
- Negative body language
- Inconsistent body language
Learn more about effective communication at https://brainly.com/question/1423564
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