Answer:
Stock-out cost
Explanation:
Stock out is a scenario in business where a company sells all available units of a product and runs out of inventory for that product. When this happens, the organization loses revenue as it cannot meet the subsequent demands of customers.
This cost incurred is known as stock out cost.
So, even though Jeff Murrah, the sales manager, was delighted with the product's success, his excitement was overshadowed by the stock out cost his division would incur.