Answer:
A. firm infrastructure : 1. customer call center
B. human resource management: 5. staff training
C. inbound logistics : 8. distribution center
D. marketing and sales activities: 3. order taking
E. operations: 9. manufacturing
F. outbound logistics: 2. supply schedules
G. procurement: 7. verifying quality of raw materials
H. service activities: 4. accounting department
I. technology: 6. research and development
Explanation: