Answer:
The answer is Continual Improvement Process
Explanation:
Continual Improvement Process involve the action(s) undertaken by businesses to improve their goods, services or method of operations.
Simply put, it is the policy in a workplace that seeks to improve the way things are done on a day-to-day basis.
Continual improvement process is important in business, in that it makes the business owner(s) or employees think about the problems that affect them and formulate solutions to these problems. This will therefore increase efficiency in business.