Answer:
Knowledge acquisition
Explanation:
Knowledge acquisition is the process of extracting and organising information from various sources that are considered to be experts in the field.
The way information is structured is important for easy understanding when undertaking knowledge acquisition. For example at a bus station a map showing the various destinations is more helpful than a list of destinations in table format.
Eastern University is using knowledge acquisition through computer search to get information on how the public reacts to the university's activities.