Answer:
A) the desires and objectives of the owners and agents conflict.
Explanation:
An agency problem occurs when there is conflict of interest in a situation where one part is expected to act in the best interest of the other.
In finance this usually occurs between the management and stockholders, the manager is an agent for the stockholder (principal). The manager is expected to run the business and make profit for the principal and may instead maximise his own wealth.
Agency problem arises when an agent is motivated to act in his own interest and not fully for his principal.