Imagine you are running the check-in desk at a hotel. A deaf guest approaches the desk and indicates that he would like a room. You don't know any sign language and there is no one on staff that speaks ASL. Select all the ways in which you could accommodate this hotel guest. (There is more than one right answer).
a. Ignore the guest and hope they will leave.
b. Try to communicate in ASL by making up your own "signs."
c. Communicate with the guest by writing notes.
d. Speak directly and clearly to the guest to establish whether he communicates by reading lips and vocalizing.