Answer:
The answer is known as presentation
Explanation:
The steps involved in personal selling process are highlighted below:
Prospecting involves determining the product or service that one needs to sell to the prospective customer through careful selection
Preapproach is about collecting information about the customer in order to derive a suitable approach in meeting with the customer
Approach is the process of meeting with customer
Presentation is about showcasing the product's unique values to the customer
Close involves getting a buy commitment from the buyer
Follow up is about finding how satisfied the customer was with the product bought
