Answer: Downward communication - upward communication
Explanation:
Downward communication
This type of communication refers to the messages that superiors send to their subordinates, that is, the messages sent by senior management to their employees. In this type of communication, the communication managers want what is done so that operations and all work in the company or organization are carried out. Managers needs to express clearly and precisely what they want to achieve since a well-expressed message can lead to better job performance.
Upward communication
This type of communication refers to the messages that employees send to their bosses or to those who occupy the highest positions in communication. In this type of communication, employees respond to the demands established by their superiors. It is important to express in detail the work done so that senior management can understand that the work has been done in the best possible way.