Emotions often run high when negative messages are involved for both the sender and the receiver which makes high standards of ethics and etiquette important.

a. True
b. False

Respuesta :

Answer:

A. True

Explanation:

When emotions run high there is the high tendency for individuals to use and utter negative messages and words . This could happen for both the sender and the receiver.

Having a high standards of ethics and etiquette involves having a polite and professional behavior ensures such utterances or actions are kept in checked and controlled.