Answer:
-2-h
Step-by-step explanation:
It doesn't hurt to follow directions.
[tex]q=\dfrac{f(3+h)-f(3)}{h}=\dfrac{(5 +4(3+h)-(3+h)^2)-(5 +4(3)-(3)^2)}{h}\\\\=\dfrac{5-5+4(3+h-3)-((3+h)^2-3^2)}{h}=\dfrac{4h-(6h+h^2)}{h}\\\\=\dfrac{-2h-h^2}{h}=\boxed{-2-h}[/tex]
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Steps: substitute 3+h and 3 for x in the definition of f(x) and simplify the result.