hey can you help a small brain out?

And then they arrived – the minister’s family and all my relatives in a clamor of doorbells and rumpled Christmas packages. Robert grunted hello, and I pretended he was not worthy of existence.

—“Fish Cheeks,”
Amy Tan

Use the drop-down menus to answer the questions.

Which literary device is used in the first sentence?
A. characterization
B. Conflict
C. Imaginary


Which literary device is used in the second sentence?
A. characterization
B. Conflict
C. Imaginary