For what tasks do health information technicians require good speaking and listening skills?
A.
to resolve patients' medical problems
B.
to explain medical information to patients' families
C.
to coordinate with other healthcare professionals
D.
to work with insurance agents
E.
to work with the billing department
I would say B, if the families aren’t good listeners, they could potentially give their kid the wrong medicine, or wrong dose. And the once’s to give information also have to be good speakers, and talk understandable.
