When Retail chains designed their store environments and layouts to make shopping enjoyable and easy, its most relates to physical environment.
Retails chains refers to chain of stores that sell similar items and under the control of the head office.
A very good example of Retails chains includes Wal-Mart, Target etc.
Usually, retails chains (like Wal-Mart, Target) designed their store environments to make shopping very enjoyable and easy for the customers.
Therefore, the operation most relates to physical environment.
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