NOTE: You can also access this menu by holding Ctrl + Shift + Delete.
2.Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.The above procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications such as WiscMail require a more thorough procedure. If you are still having issues, try to steps below.
Note: The F12 developer tools in Internet Explorer 11 do not include a cache menu. This process will only work for IE10 or lower.1.Close out of Internet Options. Click on Tools and select Developer Tools.