Explaining the correct solution to your user is not a strategy to help build empathy for your users.
What is empathy?
- Empathy is the function to understand or feel what another person is undergoing from within their frame of reference, that is, the function to place oneself in another's position.
- The term “empathy” is used to set out a large range of experiences.
- Emotion researchers generally define empathy as the capability to sense other people's emotions, coupled with the capability to imagine what someone else might be thinking or feeling.
- For example, you likely smile and take the trouble to remember people's names, and this is called empathy in action.
To learn more about empathy refer to:
https://brainly.com/question/15287960
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