Respuesta :
Feedback mechanisms gives a way to effectively to change behavior and it can be used to monitor Marissa's wellbeing by:
- Asking her consistently how she feels, how she is and getting her settled.
- With it, one can be able to deduce what is wrong with her and address it.
What is a feedback mechanism?
The aim of a feedback mechanism is one that is known to be forward focused as it helps to link one's current actions to your future results.
Therefore Feedback mechanisms gives a way to rightly to alter behavior and it can be used to monitor Marissa's wellbeing though asking her consistently how she feels, how she is and getting her settled and one can be able to find what is wrong with her and address it.
See full question below
Due to a change in ownership and management of your facility, there has been a high turnover of managers in the past six months. Staff are very confused as to what to do, what is required and who to report to causing a lot of stress and issues in the workplace. The new management put into place a change management initiative to clarify business objectives and work roles. After a few weeks, things started to settle down and staff are performing better.
Beth, a support worker approached you one day and said that Marissa, a colleague has been having emotional breakdowns lately at work, crying unexpectedly, unable to concentrate on her tasks and taking longer breaks than usual. Beth needs to repeat instructions several times before Marissa can understand a task. Her actions are disrupting other staff and Beth is concerned about any accidents with client care due to Marissa's lack of concentration.
You invite Marissa for an informal meeting to find out how she's coping. Before the meeting, you checked Marissa's HR file and discovered that she is from the Philippines and English is her second language. She's a very hard worker and clients have commended her for her caring and sensitive nature.
In the meeting with Marissa, she nervously disclosed to you that she is worried about losing her job due to all the changes in management. She cannot afford to lose her job as she is a single parent responsible for her three children. She is also having a hard time coping with different instructions and expectations from different managers and she doesn't know who she can talk to anymore.
Question 1
Describe how you will a use a feedback mechanism to monitor Marissa's wellbeing and ensure that support measures are working.
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