When using a self-managed team, a manager should delegate administrative oversight of work scheduling and customer interaction.
A self-managed team is a group of employees that's responsible and accountable for all or most aspects of producing a product or delivering a service. Traditional organizational structures assign tasks to employees depending on their specialist skills or the functional department within which they work.
A self-managed team carries out supporting tasks, such as planning and scheduling the workflow and managing annual leave and absence, in addition to technical tasks. Management and technical responsibilities are typically rotated among the team members.
Self-managed teams are given full ownership and responsibility to drive business results for their specific project. The focus is solely on responsibility and outcome, rather than who is in charge and who gets credit.
Therefore , we can conclude that the correct option is D. When using a self-managed team, a manager should delegate administrative oversight of work scheduling and customer interaction.
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