A customer service call center for a credit
card company asks 1 in 8 of the callers to
take a survey at the conclusion of the call.
Approximately 20% of those solicited
consent to the survey. If 400 callers were
serviced between 2:00 and 3:00 one
afternoon and 20% of the callers consented
to the survey, how many callers did not
consent to the survey?

Respuesta :

The number of callers that  did not consent to the survey is 40 callers.

Number of callers that  did not consent to the survey

Using this formula

Number of caller=Callers×(1-Percentage of those that solicited)÷Callers at conclusion survey

Let plug in the formula

Number of caller=400 ×(1-20%)÷8

Number of caller=400 ×80%÷8

Number of caller=320÷8

Number of caller=40 callers

Therefore the The number of callers that  did not consent to the survey is 40 callers.

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