The communication pitfall that is taking place is inconsistent messages.
Diverse components of an inconsistent message signify contradicting referents, whereas information offered by various components of a consistent message is redundant.
Consistency shapes both the appearance and feel of the messaging as well as the tone and manner of the online and offline experience, allowing people to acknowledge the company and brand when they view the material.
Inconsistency reduces the credibility of the person thereby resulting in lowering the trust level of the upper management in delegating the task to the person. Inconsistent messages are not appreciated in any organization, these are considered to be very bad. Managers consider those person who are consistent with the messages that they convey and achieve them.
Therefore, the answer is inconsistent messages.
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