Six Sigma might be used to help Cigna address its five strategic imperatives, as it is a revolutionary strategy and may result in significant organizational changes.
Six Sigma focuses on reducing process variation and enhancing process control. Six Sigma does support and helps meet the strategic management necessities. Thus, Cigna displays a holistic model that highlights how Six Sigma can help the company address the five strategic imperatives.
The Six Sigma approach defines all areas that require improvement. With its main principles Six Sigma is able to achieve its goal which are, customer focus, objective to maximize the benefits for customers, assess the value chain and find the problem, eliminate defects and outliers.
Hence, Six Sigma might be used to help Cigna address its five strategic imperatives.
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