Respuesta :
As regards the structure of the text, it seems like a monologue. It should be more concise and straight to the point. There is also a lot of repetition of words, which make it more confusing for the reader. I might be a good idea to clarify concepts and to add some stops for the reader to follow it soothly.
You could say that this passage has grammar issues. For instance, in the first sentence "whatever they have to say about her, but they were very, very upset (...)", you could say that there is no reference for the personal pronoun they and the focus is changed because later on the personal pronoun "I" is used (" I was really surprised to see (...)"). So, is the speaker talking about them (whoever them refers to) or about himself? The fact is that this piece of text looks like an internal monologue.
Generally, in internal monologues, the ideas are presented as they pop up in the speaker's mind. They are not reordered for them to fit into the academically accepted style, that is, for them to be grammatically correct. In a way, the reader finds himself lost in the speaker's train of thought. This style is similar to the oral style. An example of this is J.D. Salinger's The Catcher in the Rye.