Based on the information given, Ray produced New Théâtre seating that was attractive as well as comfortable for the customers. He did this by doing a product research.
Product management is the role of overseeing a certain product inside a company. It is a function at the center of an organization that must combine the requirement to give value to your company (often profit) with what consumers desire and what is technically and operationally viable.
A product manager is the person who identifies the consumer demand and the bigger company objectives that a product or feature will satisfy, articulates what success for a product looks like, and rallies a team to make that vision a reality.
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