Isa is head of housekeeping services at the Ashworth Hotel, a luxury hotel and resort. Last week, she received 42 customer complaints. A total of 525 guests had stayed in the hotel that week. Given this information, find out the errors per million opportunities. Do not round intermediate calculations. a. 13 errors per million opportunities b. 12,500,000 errors per million opportunities c. 80,000 errors per million opportunities d. 22,050 errors per million opportunities

Respuesta :

Option (c) is correct as Error Per Million Opportunity is 80,000.

As per the given data, we have to find out the errors per million opportunities.

According to the above stated question,

it is given that,

Isa is head of housekeeping services at the Ashworth Hotel which is a luxury hotel as well as  resort. Last week, she received 42 customer complaints. A total of 525 guests had stayed in the hotel in which Isa is head of housekeeping services that week.

No. of customer complaints Isa received = 42 complaints

No. of guest stayed in Hotel = 525 guests

Error per milion oppertunities can be find by dividing No. of customer complaints by No. of guest stayed in hotel and multiplying it by 1 million which is given as follows:

Error per milion oppertunities

= (42/525)*1,000,000

= 80,000 error per milion opportunities

Hence, error per million opportunity is 80,000.

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