In this scenario, the most likely reason for the client's dissatisfaction with the product is that the: information provided to Dextron Customs was incomplete.
Customers become dissatisfied when your product or service fails to live up to their expectations or has several flaws. Every time a customer engages with your brand, he or she has one or more expectations for the interaction. These expectations may include satisfying needs or resolving issues.
Customer discontent is what results from a flaw in your company, whether it be in the caliber of your products, how you conduct business, how much you charge, or something else.
Read more on customer dissatisfaction here:https://brainly.com/question/19901674
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