Gabby solved x2 - 3x = 4 as shown below:
x2 - 3x - 4 = 0
(x - 4)(x + 1) = 0
x = -4 and x = 1

Caitlyn says Gabby is wrong and believes this is the solution:
x2 - 3x - 4 = 0
(x - 4)(x + 1) = 0
x = 4 and x = -1

Is Gabby or Caitlyn correct?  What mistake was made by the incorrect girl?  Type your response in the box provided.