Respuesta :
Zappos is an online shoe and clothing shop. Zappos was created and made possible by a changing business-environmental factor. This factor is technology. The new technologies (internet) enable the online sales and e-commerce. Products are sold online on web-sites.
The answer is: Technology
Zappos is an an online shoe and clothing retailer that sold the majority of their product online before eventually acquired by Amazon. This type of store would not be possible if there is no development in internet technology that allow companies to set up virtual store online.