The order-to-cash process is made up of activities such as order transmission, order receipt, order processing, order preparation, etc.
Order to cash which is known as OTC or O2C is described as a method that includes a set of business processes that entails the receiving and fulfilling customer requests for a specific goods or services.
The order-to-cash process is made up of all steps from when a customer is said to place to the time the order is paid.
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