Respuesta :
Customer success deals with expectations of customers whereas customer satisfaction deals with their requirements of the customers. Customer success is the business of making sure that each and every one of your customers gets the results they anticipate from utilizing your service or product.
It guarantees a customer success or his willingness to subscribe to your services in the future. Additionally, it fosters, strengthens, and establishes relationships with your clients. Customer satisfaction is mostly determined by the methodical process of achieving the objectives and providing value. Then, it results from sticking to the laid-out course and devotedly pursuing that objective.
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